This thoughtful, instructive guide, from empathy expert dr. Kelsey crowe and greeting card maverick emily mcdowell, blends well-researched, actionable advice with the no-nonsense humor and the รขโ‚ฌยฆ I really don't have an issue with a female voice for crow, but it seems like she was trying to make her voice sound more male, and it just came out as a little boy voice, which i did not care for.