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The customer service ai agent manages a broad range of customer inquiries via email and chat, enhancing the responsiveness of customer service departments across e-commerce, telecom, Ò€¦ Autonomously resolve up to 83% of support issues with adaÒ€ℒs ai customer service agentÒ€reduce costs, boost csat, and scale ominichannel cx with ease. Fin is the highest-performing ai agent in customer service, delivering higher-quality answers and resolving more complex queries than any other ai agent.